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Frequently Asked Questions

Please choose a product:

  1. Proto-col Coral Skin Cleanser & Toner
  2. Proto-col Moisturising Facial Gel
  3. Proto-col Silk Firming Serum
  4. Proto-col Rejuvenating Facemask System
  5. Proto-col Instant Manicure
  6. Proto-col Instant Pedicure
  7. Proto-col Instant Body Bliss
  8. Proto-col Instant Face Lift
  9. Proto-col Microdermabrasion
  10. Proto-col Beauty Collagen Capsules

Proto-col Coral Skin Cleanser & Toner

Answers to Frequently Asked Questions:

Q: Can I use the cleanser and toner with my existing moisturiser?

A: Yes, If you are happy with you r existing moisturiser. There is no reason why you cannot simply add the cleanser and toner to your routine. For best results, we would suggest you try proto-Col’s moisturising facial gel as these three products have been specifically designed to work in perfect harmony.

Q: I suffer from outbreaks of spots, are these products suitable for me?

A: Yes. Both are natural products suitable for sensitive skin. The cleanser is an excellent gentle hydrating fluid that will not irritate broken skin, whilst the alcohol-free toner will not over-dry blemished skin.

Q: What does the coral in these products do?

A: The coral refers to coral seaweed which is a natural product harvested from the world’s oceans. Coral seaweed is an excellent skin softener and will leave the skin super smooth after continued use. Coral seaweed is rich in amino acids and contains calcium and magnesium for healthy skin.

Q: Is the toner or cleanser tested on animals?

A: No. On Beauty Ltd (which manufactures the proto-Col product range) does NOT test products on animals. The cleaner and toner are both 100% plant based and contain no animal products.

Proto-col Moisturising Facial Gel

Answers to Frequently Asked Questions

Q: Can the coral & collagen moisturiser be used as a make-up base?

Yes, the moisturiser is non-comedogenic (won’t clog pores) and is an ideal skin preparation prior to make-up application.

Q: I suffer from outbreaks of spots. Is this product suitable for me?

Yes. Collagen has been reported to improve skin condition ad many people notice a marked improvement when using collagen-based products. A water-based product such as this, with natural ingredients will nourish and refine pores.

Q: Does the moisturiser contain a sunscreen?

The moisturiser contains a natural sunscreen in the form of mineral rich coral seaweed – a skin softener from the seas of Japan and New Zealand. Completely non-toxic, the seaweed extract has been found to have infrared filter qualities, giving a certain amount of natural protection against the sun’s harmful rays without using chemicals (If you are exposing your skin to strong sun, we recommend you use a specific sunscreen lotion of sun block).

Q: Parabens are amongst the ingredients listed. What are they, and why are they in this gel?

Parabens are preservatives. According to the ICI (UK) and the FDA (USA), they are the safest approved preservative. The formulators of our products are currently working on natural preservatives, but it should be noted that so far, Parabens have been found to be totally safe, and there is no evidence to link them with skin allergies of any sort.

Proto-col Silk Firming Serum

Answers to Frequently Asked Questions

Q: Can I use the serum as a make-up base?

The skin firming serum is an excellent moisturising treatment and some people are happy to apply make-up on top of the treatment. However, we would advise that a product such as the proto-Col collagen & coral moisturiser would be a better make-up base as it is designed for this use, rather than being a specific anti-ageing skin treatment.

Q: Does the skin firming serum contain any sunscreen?

Yes. The treatment contains a natural built-in sunscreen to protect your skin. However, it is not a sun block or tanning cream and should not be used as such.

Q: How often do I need to use the serum?

The serum should be used on a daily basis, and can be used both in the morning and at night for optimum results. Some people notice and feel the effects of the serum almost immediately, reporting a slight tightening sensation. Most people will notice an improvement in their skin condition within 30 days when using the serum daily. The amount of skin improvement will depend upon age, skin type and previous exposure to ageing factors such as UV rays and wind.

Q: How will my skin feel after application of the serum?

Your skin should feel softer and smoother and you may notice a tightening effect as firming properties in the serum activate. You may also notice a slight golden glow to your skin after application of the serum.

Q: How can I ensure maximum results from this product?

The silk firming serum has been specifically designed to work with hand in glove with the rejuvenating facemask system. To boost your collagen levels further, you can take proto-Col collagen capsules as a nutritional supplement.

Q: Can the silk serum improve discolouration of the skin?

Yes. Many users of this product report an evening out of the skin tone and improvement in areas which may be discoloured. The product works particularly well on the under eye area, both in relation to fine lines and discolouration. Regular users may also notice a decrease in pore size through using the product.

Proto-col Rejuvenating Facemask System

Answers to Frequently Asked Questions

Q: Will the mask set and need peeling off?

No. This is a hydrating mask which feeds and lubricates the delicate facial tissue. It will not set.

Q: What properties does the facemask have?

Reduces fine lines & wrinkles
Firms and tones the skin
Healing properties
Improves circulation
Nourishes the skin
May boost collagen production

Q: How often do I need to use the mask?

You can use the mask as often or seldom as you like. Ideally it has been formulated as a twice weekly treatment, however many people find that one treatment per week gives great results improving both their skin tone texture and visible ‘age’.

Q: When I remove the mask I’m left with little bits on my face.
How should I remove the last traces?

The mask has been designed so that any small traces left after rinsing with luke-warm water can be rubbed gently into the skin. The skin will absorb the cream.

Q: Should I apply any cream after the facemask?

You do not need to apply any cream after the facemask. However, many people like to use the silk firming treatment after the mask and it has been specially formulated to work in this capacity hand in glove.

Q: Do I need to recline during the treatment?

No. You can use the mask without taking 10-15 minutes to recline and put your feet up but we have found that the mask works most effectively if you do. It also allows you to unwind and de-stress and will aid circulation to the skin on your face as the mask gets to work.

Proto-col Instant Manicure

Q: Can I use the manicure on my feet?

The manicure has been formulated specifically for the hands due to the anti-ageing essential oils such as walnut and avocado. Although it can be used on the feet, we would suggest you use the instant pedicure which has a slightly less coarse salt content and specific anti-fungal and anti-perspirant oils for the feet.

Q: Why do I need to look after my hands?

In contrast to other parts of our body which most of the time are protected with clothing, hands (and face) are exposed to the elements: cold, heat, radiation from the sun, moisture, wind, dust, and pollution.
The effect of this exposure is red, dry chapped skin. If not counteracted, these first symptoms may further develop into excessive scaling, rash (eczema) and consequently skin may show deep cracks that may require medical treatment. Another unavoidable damaging factor is ageing. Although the aging process affects the whole body, it is very visible on the
surface skin of the hands. One of the most visible manifestations of the ageing process is dehydration and dry scaly surface skin. We think you would be wise to use a top-quality product such as the instant manicure for all these reasons.

Q: Do I need to use hand cream after the instant manicure?

Absolutely not. The quality of the essential oils in the product will moisturise the skin as the scrub exfoliates and exposes new skin for the oil to penetrate. The instant manicure will leave you with thoroughly moisturised skin and there is no need to apply a further moisturiser. Using this natural product guarantees you will never need hand cream again!

Q: Can I use the instant manicure on other parts of my body?

The instant manicure has been designed specifically for use on the hands, although we do have customers who also use it as a gentle body exfoliant with no problem.

Q: How long does the manicure take to work?

As its name suggests the instant manicure is an instant product and takes just 60 seconds to exfoliate and moisturise hands.

Proto-col Instant Pedicure

Answers to Frequently Asked Questions

Q: Can I use the pedicure on my face?

We would not recommend using any Dead Sea salt scrub on your face as it is too harsh for the delicate skin on the face.

Q: I am a therapist. Can I use this as a calming treatment?

Yes. The evening primrose oil combines with the other essential oils to produce a very calming and therapeutic treatment which is enhanced if the client relaxes and reclines throughout the treatment.

Q: I have Athlete’s Foot – can I use the pedicure?

The Tea Tree Oil is a natural anti-fungal agent and so makes this product perfect for those with mild Athlete’s Foot. It acts as a preventative to the condition and is perfect for anyone who does a lot of sport or lives in trainers!

Q: Is the product suitable for people with smelly feet?

Yes. The Lemongrass acts as a natural antiperspirant so reducing the smell caused by sweat and bacteria.

Q: How often should I use the treatment?

The instant pedicure can be used daily to keep feet in tip top condition. Alternatively you can use it as a therapeutic treat whenever you’ve had a long hard day.

Q: How can we get customers to buy the product as it’s not practical to give pedicures in our outlet?

The pedicure sells very well off the back of the manicure. Give customers an instant manicure and when they love it show them the pedicure and explain the difference between the products. Both products are unisex and also make fantastic gifts. We’ve found the product to be equally popular amongst men and women.

Proto-col Instant Body Bliss

Answers to Frequently Asked Questions

Q: Can I use the body bliss on my face?

No. We would suggest any salt scrub would be too abrasive for use on the face, as the skin can be very fine in areas. This product is designed for use on the body only – from the feet all the way up to the chest and shoulders. This product is not for use internally.

Q: I am a therapist. Can I use this as a treatment?

Yes. This is an ideal treatment, particularly as a body exfoliant prior to spray tanning or to work on tan ‘tide-marks’.

Q: How can the body bliss help fight cellulite?

The action of massaging the product into the areas where fatty tissues are stored helps to break down the fat encouraging lymphatic drainage. Many studies have shown regular massage to be very effective in breaking down fatty tissue.

Q: Is the product suitable for everyone?

The product is designed for sensitive skin, so contains no harsh chemicals. All ingredients are natural and plant-based. The products are not tested on animals.

Q: How often should I use the treatment?

You can use the treatment as often as you wish, although once or twice each week will be sufficient for results on an ongoing basis.

Q: Can we retail the product from our outlet?

Yes. This is a fantastic product to boost retail sales. It looks good; it smells fantastic and retails quickly, especially when in-salon promotions are held.

Proto-col Instant Face Lift

Answers to Frequently Asked Questions

Q: How long do the effects last for?

The effects generally last up to 8 hours dependent on skin type. Some users have reported seeing a difference for around 12 hours.

Q: I am a therapist. Can I use this as a treatment?

Yes. This is an ideal treatment, particularly for use during facials.

Q: Can the Instant Face Lift be used under make-up?

Yes. Allow the cream to dry and then carefully apply your makeup over the top.

Q: Is the product suitable for everyone?

The product is designed for sensitive skin, so contains no harsh chemicals. All ingredients are natural and plant-based. The products are not tested on animals.

Q: How often should I use the treatment?

You can use the treatment as often as you wish, although we recommend using it in morning and night for best results.

Q: Can we retail the product from our outlet?

Yes. This is a fantastic product to boost retail sales. It has a unique patented formula that no other product has.

Proto-col Microdermabrasion

Answers to Frequently Asked Questions

Q: How long do the effects last for?

Dependant on skin type, we recommend you use once a week.

Q: I am a therapist. Can I use this as a treatment?

Yes. This is an ideal treatment, particularly for use during facials.

Q: How does the microdermabrasion help?

• Gently removes dead skin cells.
• Refines the texture of the skin.
• Helps to reduce the appearance of wrinkles and buff away fine lines.
• Moisturises the skin.
• Can help with the penetration of other skin treatments.

Q: Is the product suitable for everyone?

The product is designed for sensitive skin, so contains no harsh chemicals. All ingredients are natural and plant-based. The products are not tested on animals.

Q: How often should I use the treatment?

Use once a day for the first week depending on skin sensitivity, and then once a week to maintain beautiful, glowing skin.

Q: Can we retail the product from our outlet?

Yes. This is a fantastic product to boost retail sales. It has a unique patented formula that no other product has.

Proto-col Beauty Collagen Capsules

Answers to Frequently Asked Questions

Q. What is Collagen?

Collagen is a natural skeletal protein that represents almost 87% of the total body protein of mammals. It is the major component of skeletal and connective tissue and provides structural support. It is found throughout the body - in skin, muscle, tendon, and bone. Fibres of collagen are woven together like threads in fabric to form a framework into which new cells can grow.

Q. Why is it beneficial to counter ageing?

From the Age of 25 it is thought your body loses collagen at 1.5 % every year (e.g. age 35 loss = 15%, age 45 loss = 30% etc.) therefore this system is designed to stimulate collagen production and help replace that loss.

Q. What is special about your product?

The products are a unique collagen system and are an alternative to having collagen and botox injections. The results are progressive, it works from within and the longer you stay on the products the better your results will be.

Q. Does it work for skin?

Yes, skin is the largest organ of the body. By supplementing internally with proto-Col 100% collagen capsules your skin will improve.

Q. Does it work for nails and hair?

Yes collagen has been found to strengthen brittle nails. The effect of daily collagen ingestion on the human scalp has been studied, this showed dramatic increases in the diameter of the hair ranging between 9.3% - 11.3%. The strength of the hair was also tested and this was found to have also increased. Your hair should be stronger and more elastic as a result of taking collagen.

Q. Does it work for reducing joint / muscle pain?

Numerous recent studies have shown collagen is effective in the treatment of arthritis and joint pain.

Q. Are there any side effects?

There are NO SIDE EFFECTS.

Q. What source is proto-Col Collagen?

Our Collagen is Bovine Collagen and comes from hide split. This
is the same collagen as used in injections except that it is processed differently. As it is from a bovine source it is not suitable or vegetarians.

Q. I am on medication can I take the capsules?

You should always consult your doctor before starting any food supplement. Collagen is protein and is in many foodstuffs ie: egg white, meat, jelly etc, however your body cannot absorb the collagen from these foods, your stomach would break it down. proto-Col is in pure powder form and is able to penetrate the intestinal wall thus being absorbed into the body.

Q. How long will it take before I see results?

Everyone's body is different. Some people see results in the 1st week – others take a few weeks. It is important that you stick with the program for at least 3 months to give the collagen time to build up in your
system.

 
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